Every Enterprise – regardless of its’ size – needs Technical Support. If you lack the manpower or the expertise for it, we can provide with flexible, efficient and economically viable Technical Support in order to make sure that there is unobstructed operation of your IT infrastructure.
Professional IT Services provides with the ‘IT as a Service / IT Outsourcing’ Service complete Technical Support and Consulting Services corresponding to each and every need of the Enterprise / Organization. The enterprises that do not have IT department gain access to IT services and digitization. The larger Enterprises / Organizations, focus on the technological advancement of the enterprise and do not waste time to day-to-day support operations.
Any unscheduled pauses in data processing capability or in the network transfer of data bring the team operation to a halt and dramatically increase the IT maintenance budget. With the Technical Support Contracts and the Prepaid Technical Support Hours packets your IT infrastructure is regularly monitored and controlled reliably, such that it remains healthy and continues to support your organization.
We offer flexible Technical Support plans that can cover diverse needs, depending on your requirements. Concurrently, your budget for Technical Support remains specific and under control.
We have Technical Support Programs tailored to each Business/ Organization. Our Technical Support Programs provide a trusted and supportive environment of value for the IT infrastructure of each customer. They consist of a series of technical services and proactive maintenance that can fit to any modern Enterprise/ Organization of any size. They create a weighted cost for the Business/ Organization without unpredictable expenses and support costs. Moreover, they can provide a discount of up to 40% from the Support Services expenses listed in our company’s pricelist.
We can provide program in 3 different ways
You may easily create a ticket in our system via a. a telephone call at 210.6843372 (select the technical department) or b. email at firstname.lastname@example.org . In both cases you will receive an automated email through our issue tracking software Jira informing about correct reception and any progress in troubleshooting.